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Questions and Answers

  • How do I know what service is right for me?
    During our connection session, we can assist you in identifying the service/package that best suits your needs. Schedule a call with us here!
  • How soon can you start with our project?
    We would love to kick off your project right away, however, our availability depends on our ongoing commitments and the complexity of your specific requirements. To ensure your project gets the attention it deserves, we suggest contacting us at least 1-3 months before your preferred launch date. This lead time enables us to plan resources effectively. When scheduling your consultation call, kindly provide any specific launch dates you have in mind, and we'll make every effort to accommodate your timeline.
  • What is your pricing structure?
    Our pricing structure is tailored to the specific requirements of each project. We offer hourly rates, project-based fees, and retainer options to accommodate various budgets. Contact us for detailed rate information. Additionally, we provide a Freelance/White label option for further flexibility.
  • Do you provide payment plans?
    Absolutely! For most of our client projects, we follow a two-payment instalment plan. The first payment is required upfront to kickstart your project and secure your place in our schedule. The remaining balance is due just before the final sign-off. If needed, we are more than happy to discuss a payment plan with 3-4 instalments, customised to suit the requirements of your project. Our goal is to offer flexibility and convenience in managing the financial aspects of your project.
  • Can you work within our budget constraints?
    Yes, we understand that budgets vary. We work closely with clients to find solutions that align with their budget constraints without compromising on quality.
  • How do you approach the design process?
    Our design process begins with a comprehensive understanding of your goals and vision. We follow a systematic approach, from initial concept development to the final polished design.
  • How many revisions are included in the design process?
    We understand the importance of client feedback. Typically, our design packages include a specified number of revisions to ensure the final design meets your expectations.
  • How long does it take to do a logo design?
    The logo design process involves several crucial stages, and it's important to allocate enough time to ensure a high-quality outcome. While it might seem like creating a logo should be quick and easy, going through these steps ensures that we create something that truly represents your business. The overall time might vary based on your project, but we want you to know that each step is taken with care and thoughtfulness. Here's a breakdown of the typical timeline: Brand Research & Logo Brainstorming (± 5-7 days) Taking the time for thorough research is crucial, as it forms the foundation of the design process. Rushing this phase may lead to misunderstandings and compromises the clarity of your business and requirements. Sketching and Designing (±3-5 days) Following the research and brainstorming, the actual sketching and designing of logo concepts take approximately 3-5 days. We often draw inspiration from the accumulated designs during the research phase. Throughout the process, we take breaks. Stepping back and coming back later helps us to see things more clearly and be more creative. Concept Presentation & Review (±2-5 days) Once we've designed a few concepts/ideas, you get to choose the ones you like. Preparing the presentation takes about 1-2 days, and then we give you around 3 days to review the concepts. It's essential not to rush this decision-making process – taking the time to think it over is important. Revisions & Approval (±5-7 days) If you want any changes, revisions typically take 5-7 days. This phase allows us to fine-tune the logo until it's just right. While it might sound like a bit of time, giving you the space to make decisions ensures we end up with a logo that truly represents your business. It's a collaborative effort, and your feedback is essential. Delivery & Handoff (±1-2 days) The final stage, delivery and handoff, takes around 1-2 days. This is where we refine and finalise the logo and prepare all the necessary files. Designing a logo from concept to completion typically takes around 2-4 weeks. The timeframe will vary based on specific requirements, complexity, and collaboration with you, the client.
  • What is the typical timeline for a design project?
    The timeline varies depending on the project's complexity, but on average, our design projects take around 2-6 weeks from concept to completion.
  • Do you work with specific design software or tools?
    Yes, we are proficient in industry-standard design software and tools, ensuring that our work is of the highest quality and meets professional standards.
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